Negotiating, Influencing & Persuading In Financial Services - ZISHI

Negotiating, Influencing & Persuading In Financial Services

Delivery:

Duration:

6 hours

Negotiating, Influencing & Persuading In Financial Services

Price per person (Ex. VAT): Provided on request

6 CPD Hours

This highly practical and interactive small group workshop gives you the people skills to negotiate and get things done.

negotiating-influencing-and-persuading-in-financial-services

Course available in-house:

Yes

Price per person (Ex. VAT): Provided on request

For group bookings, to discuss tailored delivery or for any questions about this course, please get in touch:

Achieving buy in from people is essential for financial services professionals who seek to achieve improved results and also further their careers.

This interactive workshop will enable you to manage the tension between the desire to get along with people and the business imperatives to meet plans and implement strategies. You will learn essential techniques to persuade people and how to recognise the “walk away” point. Perhaps, more importantly, where you can safely compromise in a negotiation and still meet the objective.

The best negotiators are subtle, fair and know what to give away, when to make demands and how to compensate when there are difficulties. They achieve lasting results and gain real commitment from people.

This is a highly practical and interactive workshop, led by an expert in communication. The group size is a maximum of 14 so that you have the opportunity to debate and explore how techniques you will learn can be used in real life, and also derive the maximum personal feedback to fuel your development.

 

The Course Agenda

Negotiating with colleagues

  • How do we view negotiation
  • How other business leaders view negotiation?
  • Negotiation exercise – in pairs
  • Negotiation essentials: the WIN/WIN and WalkAway

 

Your preferred communication style

  • Ways we communicate
  • Your own preferred/natural style
  • Identifying styles around you
  • Analysing why you may meet resistance
  • The Social Styles Model
  • How to more effectively communicate with other styles

 

Managing meetings

  • The “5 Cs” of meeting management
  • Defining meeting outcomes: getting the job done AND people engaged
  • Questions to provoke discussion and control meetings
  • Exercise – Agree/Disagree

 

Influencing the Board/Senior Management

  • Presenting to the Executives
  • Consider ways of delivering hard messages
  • Effective presentation methods
  • Practical exercise: “We have a problem”

 

Gaining agreement and prompting action

  • Presenting the facts both passionately and dispassionately
  • Leading the discussion to conclusions
  • Gaining agreement on actions to be taken
  • Agreeing timescales and responsibilities

KEY BENEFITS

Attending this course will enable you to:

  • Learn the communication tools of persuasion
  • Explore the techniques of negotiation and how to plan your approach
  • Use the power of questioning and listening to find ways forward
  • Uncover and “sell” the benefits of your viewpoint
  • Gain genuine agreement rather than a superficial – yes
  • Understand how to recognise different styles for communication – and how to adapt your own style
  • Have better relationships with business areas
  • Achieve improved outcomes for customers and the business

If you have any questions about this course, please feel free to get in touch via email on info@thezishi.com or by calling 01908 395243.

6 CPD Hours

This highly practical and interactive small group workshop gives you the people skills to negotiate and get things done.

negotiating-influencing-and-persuading-in-financial-services

Course available in-house:

Yes

Price per person (Ex. VAT): Provided on request

For group bookings, to discuss tailored delivery or for any questions about this course, please get in touch:

The course is currently unavailable

We will notify you when it is available again. Just leave your email address:

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