Operational Risk & Resilience - ZISHI

Operational Risk & Resilience

Delivery:

Duration:

3 hours

Operational Risk & Resilience

Price per person (Ex. VAT): Provided on request

3 CPD Hours

Operational risk has emerged as a significant risk factor for many types of businesses.

Course available in-house:

Yes

Price per person (Ex. VAT): Provided on request

For group bookings, to discuss tailored delivery or for any questions about this course, please get in touch:

Operational risk has emerged as a significant risk factor for many types of businesses. The definition of operational risk is very broad and includes processes, systems, people and external events.

This risk is not confined to the financial services sector and includes financial crime, rogue employees, LIBOR rate fixing scandal, mis-conduct, information security breaches, third party/supply chain failures and process control failures.

Losses incurred by businesses from operational risk events have been substantial (tens of billions of pounds in fines and costs of restitution), depleting capital and earnings of companies as well as resulting in significant reputational damage to organisations. Furthermore, there is increasing regulatory and other stakeholder interest in this critical area of business risk.

 

This session will help attendees to:

  • Define and understand the unique features of Operational Risk
  • Understand the multi-faceted nature of Operational Risk
  • Key components of an Operational Risk Framework
  • Examples of key techniques in measuring and managing Operational Risk
  • Recognition of the impact of organisational culture upon Operational Risk

 

The Course Agenda

The risk landscape

  • Operational risk and other major risk categories including reputational risk
  • Key features and characteristics of operational risk
  • Examples of significant Operational Risk failures

 

Risk governance

  • Operational Risk Management framework
  • Three lines of defence
  • Risk culture
  • Examples of a good risk culture

 

Operational Risk Appetite

  • Links to the organisation’s overall risk appetite
  • Key terminology
  • Methods of expressing operational risk appetite
  • Features of a good operational risk appetite statement

 

Concepts,  tools and techniques (examples)

  • Cause, event and impact
  • Loss event reporting
  • RCSAs
  • Key Risk Indicators {KRIs)

 

Regulatory and other stakeholder perspectives

  • UK and International references
  • Current areas of interest
  • SMCR/culture
  • Links to operational resilience

KEY BENEFITS

  • Understand how good Operational Risk management can be a source of competitive advantage.
  • Help attendees to understand the key concepts of this critical risk factor.
  • Provide key insights into the expectations of regulators and other key stakeholders.
  • Introduce delegates to some of the tools and techniques used in evaluating and assessing operational risk.
  • How operational risks fits in with the risk governance of the firm.
  • Highlighting some of the issues and challenges facing the Board with regard to the measurement and reporting of operational risk.

If you have any questions about this course, please feel free to get in touch via email on info@thezishi.com or by calling 01908 395243.

3 CPD Hours

Operational risk has emerged as a significant risk factor for many types of businesses.

Course available in-house:

Yes

Price per person (Ex. VAT): Provided on request

For group bookings, to discuss tailored delivery or for any questions about this course, please get in touch:

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