Job Details
Work Location | Hybrid remote in Milton Keynes MK9 3HP
Employment Type | Full-time
Language | English (required)
Work authorisation | United Kingdom (required)
Administration / co-ordination: | 1 year (preferred)
Overview
We are looking to recruit a Training Co-ordinator to join our highly successful training and consultancy firm. This is a newly created role, providing dedicated administrative and logistical support to our Client Services Managers and Sales team so that every course, event and assignment runs smoothly behind the scenes. We are looking for a well-organised, detail-focused candidate who enjoys a busy environment and takes pride in getting the details right.
Job Role
Reporting to the Head of Client Services, the role is responsible for the administrative backbone of assignments: entering and maintaining accurate records, coordinating faculty and supplier logistics, preparing and quality-checking event materials, and issuing course documentation and digital certificates.
You will work closely with the Sales team and Client Services Manager on each account, as well as with faculty, suppliers and internal stakeholders, to ensure the operational delivery of every assignment is accurate, timely and consistent.
Key Responsibilities
- Co-ordinate availability from faculty and confirm the logistics for each assignment.
- Enter assignments into the event management system and shared trackers, administer changes and status updates, and inform all parties of any change, postponement or cancellation.
- Co-ordinate and quality-assure event materials, event delivery logistics, travel arrangements and the issue of post-course documentation.
- Book open course registrants onto courses, setup on learning portals, issue joining instructions and finalise invoice details.
- Add, update and delete content on the learning management platform.
- Prepare and issue post-event digital credentials or CPD certificates.
- Extract delegate feedback outcomes and issue to the CSM and Sales Lead.
- Oversee the review and update of e-learning modules ensuring the subject matter experts provide content and reviews within KPIs for issue to the client.
- Initial onboarding of new faculty members, requesting key business information and drafting contracts from templates.
- Maintain accurate and up-to-date records across the event management system and shared trackers.
- Provide general administrative support to the Client Services team, including scheduling and diary support where required.
About You
Experience
- Previous experience in an administrative, co-ordination or events support role, with high-volume activity.
- Experience working in a fast-paced, reactive environment, with the ability to stay organised under pressure.
- A good understanding of training and development within the Financial Services industry, or another professional body such as an Institute or Membership body, would be advantageous.
Technical Skills Requirement
- MS Office – Outlook, Word, Excel and PowerPoint.
- Experience with an event management system, or the confidence to learn one quickly.
- MS Teams or similar collaboration software such as Zoom, and SharePoint experience.
- Strong data entry accuracy and basic reporting capability.
Attributes
- Excellent organisational and administrative skills, with proven planning capability.
- Strong attention to detail, including the ability to proofread documents and identify errors or inconsistencies.
- The ability to prioritise and manage several tasks at once in order to effectively meet deadlines.
- Good written and verbal communication skills.
- Comfortable working independently or as part of a team.
- A committed and flexible attitude to the job.
What’s In It For You
- Company pension
- Paid volunteer time
- Private medical insurance
If you’re looking to grow your career in a supportive and dynamic team, please send your CV and cover letter to info@thezishi.com.
Posted | 21 October 2026
STRICTLY NO AGENCIES.
