Terms and conditions
Welcome to the terms and conditions for use of ZISHI website. These terms and conditions apply to the use of the website www.thezishi.com. By accessing this website and/or placing an order, you agree to be bound by the following terms and conditions.
Using this website indicates that you accept these terms regardless of whether you choose to register with us or order from us or not.
The www.thezishi.com website is operated by ZISHI Group Limited, a company registered in England and Wales, Registration No. 11574608. The registered office address is: Imperial House, 21-25 North Street, Bromley, BR1 1SD.
Our contact details are as follows:
Imperial House
21-25 North Street
Bromley
BR1 1SD
Telephone – +44 (0) 204 551 8568
Email – info@thezishi.com
1. INTRODUCTION
1.1 You will be able to access most areas of this website without registering your details with us. Certain areas of this website are only accessible if you register to access them.
1.2 We may revise these terms and conditions at any time by updating this document. You should check this web page from time to time to review the current terms and conditions, because they are binding on you. Certain provisions of these terms and conditions may be superseded by expressly designated legal notices or terms, located on particular pages of this website. If you do not wish to accept any new terms and conditions after we have given notice, you should not continue to use this website.
1.3. A cookie is a small piece of data (a text file) that a website – when visited by a user – requests the user’s browser to store on their device in order to remember information about the user, such as preferred language or login details. These cookies are set by us and are called first party cookies. For advertising and marketing purposes, we also use third-party cookies – which come from a different domain than the domain of the visited website. More specifically, we use cookies and other tracking technologies for the following purposes:
a) Strictly Necessary Cookies – These cookies are essential for the website to function and cannot be disabled in our systems. They are typically only set in response to actions you make that amount to a request for services, such as setting your privacy preferences, logging in, or filling out forms. You can set your browser to block or alert you about these cookies, but some parts of the website will then not work. These cookies do not store any personal information.
b) Performance Cookies – These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help determine which pages are the most and least popular and see how visitors move around the site. All information collected by these cookies is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our website.
c) Targeting Cookies – These cookies may be set by our advertising partners through our website. They may be used by these companies to build a profile of your interests and show you relevant adverts on other sites. They do not directly store personal data, but are based on the unique identification of the browser and Internet equipment. If you do not allow these cookies, you experience less targeted advertising.
A detailed list of cookies used on our website can be found here: https://thezishi.com/cookies/.
1.4 If you do not wish to allow the use of cookies, you may be able to change the settings on your browser to disable them. There is more information to help you on this link: www.allaboutcookies.org. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
2. BOOKING COURSES WITH US
2.1 You are deemed to have placed a booking with us by booking via our online checkout process. As part of our checkout process you will be given the opportunity to check your booking and to correct any errors. We will send you a booking confirmation, detailing the booking.
2.2 Our acceptance of a booking takes place when we confirm the booking. We shall send you a confirmation by email. When we confirm your booking, the purchase contract will be made, even if your payment has been processed immediately, unless we have notified you that we do not accept your booking or you have cancelled your booking.
2.3 We may refuse to accept a booking for the following reasons but not limited to these:
(a) Where courses are not available.
(b) Where we cannot obtain authorisation for your payment.
(c) If there has been a pricing or product description error.
(d) If you do not meet any eligibility criteria associated with the course.
3. PRICING
3.1 All prices exclude VAT unless stated.
3.2 Our prices are reviewed periodically and updated where required.
4. CANCELLATIONS, SUBSTITUTIONS & TRANSFERS
4.1 If you wish to cancel your booking this must be made in writing. You can notify us by emailing info@thezishi.com.
(a) Cancellation in writing more than 6 weeks prior to the event will receive a full refund or a free transfer to a future event.
(b) Cancellation between 4-6 weeks prior to the event will incur a 50% cancellation fee.
(c) For cancellations less than 4 weeks from the event date, no refund can be made, including cancellations occasioned by transport disruption or severe weather.
4.2 The rights to cancel as referred to in clause 4.1 will not apply in the following circumstances:
- If the event has taken place.
- To any event that we have tailored specifically for you.
The provisions of this clause 4.2 does not affect your statutory rights.
4.3 If the registered delegate cannot attend, we shall be pleased to welcome a substitute at no extra charge, provided we are notified in advance of the event.
4.4 Requests to transfer to the next available course date may be accepted, subject to availability, but will still be bound by the original cancellation terms.
(a) Transfers made 1 – 30 days prior to the course date, will be charged at 25% of the course fee
(b) The option to transfer is only available: - If received prior to the original course date.
- Once the original course fee has been paid in full.
- To a course taking place within 12 months.
For substitutions, cancellations and transfer enquiries, please contact info@thezishi.com.
5. LICENCE
5.1 You are permitted to print and download extracts from this website for your own use on the following basis:
(a) no documents or related graphics on this website are modified in any way;
(b) no graphics on this website are used separately from accompanying text; and
(c) any of our copyright and trademark notices and this permission notice appear in all copies.
5.2 Unless otherwise stated, the copyright and other intellectual property rights in all material on this website (including without limitation photographs and graphical images) are owned by us or our licensors. For the purposes of these terms and conditions, any use of extracts from this website other than in accordance with clause 5.1 above for any purpose is prohibited. If you breach any of the terms in these terms and conditions, your permission to use this website automatically terminates and you must immediately destroy any downloaded or printed extracts from this website.
5.3 Subject to clause 5.1, no part of this website may be reproduced or stored in any other website or be included in any public or private electronic retrieval system or service without our prior written permission.
5.4 Any rights not expressly granted in these terms are reserved.
6. SERVICE ACCESS
6.1 While we endeavour to ensure that this website is normally available 24 hours a day, we will not be liable if for any reason this website is unavailable at any time or for any period.
6.2 Access to this website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.
7. VISITOR MATERIAL AND CONDUCT
7.1 Other than personally identifiable information, which is covered under the Privacy Policy, any material you transmit or post to this website will be considered non-confidential and non-proprietary. We will have no obligations with respect to such material. We and our nominees will be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes.
7.2 You are prohibited from posting or transmitting to or from this website any material:
(a) that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience;
(b) for which you have not obtained all necessary licences and/or approvals;
(c) which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in the UK or any other country in the world; or
(d) which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).
7.3 You may not misuse the website (including, without limitation, by hacking).
7.4 We will fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity or locate anyone posting any material in breach of clauses 7.2 or 7.3.
8. LINKS TO AND FROM OTHER WEBSITES
8.1 Links to third party websites on this website are provided solely for your convenience. If you use these links, you leave this website. We have not reviewed all of these third party websites and do not control and are not responsible for these websites or their content or availability. We therefore do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to this website, you do so entirely at your own risk.
8.2 If you would like to link to this website, you may only do so on the basis that you link to, but do not replicate, the home page of this website, and subject to the following conditions:
(a) you do not remove, distort or otherwise alter the size or appearance of the ZISHI logo;
(b) you do not create a frame or any other browser or border environment around this website;
(c) you do not in any way imply that we are endorsing any products or services other than our own;
(d) you do not misrepresent your relationship with us nor present any other false information about us;
(e) you do not otherwise use any ZISHI trademarks displayed on this website without our express written permission;
(f) you do not link from a website that is not owned by you; and
(g) your website does not contain content that is distasteful, offensive or controversial, infringes any intellectual property rights or other rights of any other person or otherwise does not comply with all applicable laws and regulations.
We expressly reserve the right to revoke the right granted in this clause 8.2 for breach of these terms and to take any action we deem appropriate.
8.3 You shall fully indemnify us for any loss or damage we or any of our group companies may suffer or incur as a result of your breach of clause 8.2.
9. REGISTRATION
9.1 To register with www.thezishi.com you must be over eighteen years of age.
9.2 Each registration is for a single user only. We do not permit you to share your username and password with any other person nor with multiple users on a network.
9.3 Responsibility for the security of any passwords issued rests with you and if you know or suspect that someone else knows your password, you should contact us immediately.
9.4 We may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these terms and conditions.
10. DISCLAIMER
10.1 While we endeavour to ensure that the information on this website is correct, we do not warrant the accuracy and completeness of the material on this website. We may make changes to the material on this website, or to the products and prices described in it, at any time without notice. The material on this website may be out of date, and we make no commitment to update such material.
10.2 The material on this website is provided “as is” without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with this website on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these terms and conditions might have effect in relation to this website.
11. LIABILITY
11.1 We, any other party (whether or not involved in creating, producing, maintaining or delivering this website), and any of our group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with this website in any way or in connection with the use, inability to use or the results of use of this website, any websites linked to this website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this website or your downloading of any material from this website or any websites linked to this website.
11.2 Nothing in these terms and conditions shall exclude or limit our liability for:
(i) death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977);
(ii) fraud;
(iii) misrepresentation as to a fundamental matter; or
(iv) any liability which cannot be excluded or limited under applicable law.
11.3 If your use of material on this website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof.
11.4 You agree to indemnify us fully, defend and hold us, and our officers, directors, employees and agents, harmless from and against all claims, liability, damages, losses, costs (including reasonable legal fees) arising out of any breach of the terms and conditions by you, or your use of this website, or the use by any other person using your registration details.
12. GOVERNING LAW AND JURISDICTION
12.1 These terms and conditions shall be governed by and construed in accordance with English law. Disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the English courts.
12.2 We do not warrant that materials/items for sale on the website are appropriate or available for use outside the United Kingdom. It is prohibited to access the website from territories where its contents are illegal or unlawful. If you access this website from locations outside the United Kingdom, you do so at your own risk and you are responsible for compliance with local laws.
13. MISCELLANEOUS
13.1 You may not assign, sub-license or otherwise transfer any of your rights under these terms and conditions.
13.2 If any provision of these terms and conditions is found by any court of competent jurisdiction to be invalid, the invalidity of that provision will not affect the validity of the remaining provisions which shall continue to have full force and effect.
13.3 Only the parties to these terms and conditions may seek to enforce them under the Contracts (Rights of Third Parties) Act 1999.
