Consumer Duty is the most important priority for The Financial Conduct Authority (FCA) in 2023. It has set out a robust and comprehensive set of standards for consumer protection across the Financial Services sector which compels companies to ‘put their customers’ needs first’. But what does this mean for business and how can you and your teams ensure your company is ready for the changes that the new Consumer Duty rules present?
Our latest insights include a collection of articles relating to financial services updates and news. From FCA policy changes and competency action points to a focus on trading careers and getting your organisation ready to face the regulator. Don’t get left behind.
The fair treatment of vulnerable customers has been of increasing focus since then and this has been amplified by the...
how Sheffield Hallam is giving students a shot at top jobs in finance
Whether you call them customers or clients doing the right thing for them to achieve good customer outcomes is no...
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