Managing T&C in a Changing Regulated Environment to Meet SMCR Requirements

Course Overview

Compliance failures are often put down to staff competence, or a lack of it. High profile cases have uncovered chief execs operating with no knowledge of the latest regulation. The FCA has sharpened its focus on training and competence (T&C) as a result.

You must be able to prove (to an intrusive regulator) that your T&C policies mitigate risk and promote professionalism.

This is about more than just compliance. It is about genuinely improving business standards. A good T&C programme helps your firm retain its best staff and attract new talent. A poor one can expose your business to accusations of misconduct and financial penalties.

Learning Objectives

With limited guidance from the regulator, establishing a robust framework is a challenge. This training course will help you develop the policies and processes you need to ensure your people reach and maintain competence:

• Understand the regulator’s mind-set and the practical applications of T&C
• Learn how to assess and maintain competence on a continuous basis
• Recognise the role of the regulated supervisor and apply it to senior managers and directors
• Integrate compliance best practice into your business strategy

Key Benefits

Gain confidence in your T&C framework

• Protect your workforce – Employees rarely set out to break the rules. More often than not, compliance issues occur because individuals are simply unaware of the latest regulation. A well-structured training regime will help keep them up-to-speed with the rules and safe from compliance failures.
• Drive up standards of professionalism – A successful T&C regime is one that’s easily interpreted by both the workforce and the regulator. Introducing measurable targets will promote self-assessment among your staff, encouraging them to raise their game.
• Attract and retain the best staff – Personal development is a key incentive to high-performing individuals, so a competitive training programme helps attracts new talent. And a formal T&C regime will embed a culture of learning, helping you protect and retain your best people.
• Prove you put customers first – Ethics and standards of behaviour are one of the regulator’s top priorities. Your firm needs to demonstrate that customers are at the heart of its strategy, so a watertight approach to staff assessment and monitoring is essential.