Managing T&C in a Hybrid World - ZISHI

Managing T&C in a Hybrid World

With limited guidance from the regulator, establishing a robust framework is a challenge. This 3 hour course will help you develop the policies and processes you need to ensure your people reach and maintain competence in this hybrid world.

CPD:

3 CPD Hours

managing-t-and-c-in-a-hybrid-world

Price per person (Ex. VAT): £395 3 hours

KEY BENEFITS

  • Understand the regulator’s mind-set and the practical applications of T&C Learn how to assess and maintain competence on a continuous basis
  • Recognise the role of the regulated supervisor and apply it to senior managers and directors
  • Integrate compliance best practice into your business strategy

COURSE OVERVIEW

What would the regulator think about your firm’s training and competence policies? Have they been adapted for the new world in which we work?

The impact of Covid has meant that homeworking or a hybrid of office and homeworking is going to be the norm for the foreseeable future, but training and competence requirements have not changed – how do you ensure you have acceptable evidence that your people are and have remained competent whilst working remotely?

You must be able to prove (to an intrusive regulator) that your T&C policies mitigate risk and promote professionalism.

This is about more than just compliance, it’s about genuinely improving business standards. A good T&C programme helps your firm retain its best staff and attract new talent. A poor one can expose your business to accusations of misconduct and financial penalties especially under SMCR

Gain confidence in your T&C framework.

Protect your workforce – Employees rarely set out to break the rules. More often than not, compliance issues occur because individuals are simply unaware of the latest regulation. A well-structured training regime will help keep them up-to-speed with the rules and safe from compliance failures.

Drive up standards of professionalism – A successful T&C regime is one that’s easily interpreted by both the workforce and the regulator. Introducing measurable targets will promote self-assessment among your staff, encouraging them to raise their game.

Attract and retain the best staff – Personal development is a key incentive to high- performing individuals, so a competitive training programme helps attracts new talent. And a formal T&C regime will embed a culture of learning, helping you protect and retain your best people.

Prove you put customers first – Ethics and standards of behaviour are one of the regulator’s top priorities. Your firm needs to demonstrate that customers are at the heart of its strategy, so a watertight approach to staff assessment and monitoring is essential.

At the end of this workshop you will have:

  • A T&C Health Check Audit (questionnaire)
  • A T&C framework
  • Code of conduct examples

If you have any questions about this course, please feel free to get in touch via email on info@thezishi.com or by calling +44 (0)204 551 8568 (please choose option 2).

With limited guidance from the regulator, establishing a robust framework is a challenge. This 3 hour course will help you develop the policies and processes you need to ensure your people reach and maintain competence in this hybrid world.

CPD:

3 CPD Hours

managing-t-and-c-in-a-hybrid-world

Price per person (Ex. VAT): £395 3 hours

You need to login first to add to Favourites

My Account

This website uses cookies

We use cookies to ensure you get the best experience. By using our website you agree to our Privacy policy.