Dealing with Conflict & Difficult People - Course - ZISHI

Dealing with Conflict & Difficult People

Delivery:

Various

Dealing with Conflict & Difficult People

For group bookings, to discuss tailored delivery or for any questions about this course, please get in touch:

Course Overview

 

In a fast-paced environment, conflict management is an essential skill.

 

This course provides strategies to effectively navigate and resolve conflicts, and deal with challenging personalities.

 

You will learn to maintain composure, foster constructive dialogues, and turn conflicts into opportunities for collaboration and consensus-building.

 

Learning Objectives

 

  • Acquire techniques for effectively managing and resolving workplace conflicts.
  • Learn strategies for dealing with challenging personalities and maintaining positive interactions.
  • Develop skills to turn conflict situations into opportunities for collaboration and growth.

For group bookings, to discuss tailored delivery or for any questions about this course, please get in touch:

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